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Contract Renewal Specialist in Rock Hill, SC at Atlas Copco

Date Posted: 11/18/2018

Job Snapshot

  • Employee Type:
  • Location:
    Rock Hill, SC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Atlas Copco is a world leading provider of industrial productivity solutions. Our products and services range from compressed air and gas equipment, generators, construction and mining equipment, and industrial tools and assembly systems to related aftermarket and rental. In close cooperation with customers and business partners and with more than 140 years of experience, Atlas Copco innovates for superior productivity. Headquartered in Stockholm, Sweden, we presently have 40,000 employees located in 180 countries around the globe.

Roles and Responsibilities:

Manage the Service Plan Portfolio for the CTS team. Renew service contracts for assigned region through direct communication with the end users. Take actions to drive improved renewal rates within the portfolio. Create and maintain service contract files. Create weekly and monthly reports. Continuously seek to identify and implement improved contract processes and procedures. Modify contracts for changes. Audit contracts as needed for invoicing and service discrepancies. Communicate effectively with the local Service Sales Managers as a effective sales team.
Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.  Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Perform additional duties as assigned.


Experience – 2 years of relevant experience.

Education – Associate’s 2-year degree or equivalent work experience.

Skills – Must be able to work independently and have excellent organizational, interpersonal, and verbal and written communication skills with attention to detail. Must be able to manage multiple priorities with flexibility in a fast-paced work environment. Must have a positive attitude, and a strong commitment to customer service. Must be proficient in Microsoft Office, including Word and Excel, and Outlook. Must be able to pick up and understand the current Customer Management Programs. And utilize Share Point. Sales Skills are a must.

Atlas Copco Compressors LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.